B2B SaaS — ready to use
CRM with WhatsApp & Email Broadcasting
A sales CRM that scores your leads, assigns them to your team and follows up on WhatsApp, email and SMS — ready to use, or shaped to your process.
Ready to use — runs inside LigiComms
What is CRM with WhatsApp & Email Broadcasting?
Most leads in India arrive on WhatsApp and are lost in a phone. Our CRM keeps every enquiry in one pipeline with a stage, an owner and a next step, scores contacts as hot, warm or cold, assigns them across your team automatically, and lets you broadcast approved WhatsApp templates, branded email and DLT-ready SMS to the right list. It is ready to use today as part of LigiComms, and when your sales process needs something more particular, we extend it or build it around exactly how your team sells.
Every lead in one pipeline
Enquiries arrive from WhatsApp, Instagram, ads, calls and your website. Our CRM puts all of them in one Kanban pipeline where each lead has a stage, an owner and a next step. Lead scoring ranks contacts as hot, warm or cold, assignment spreads new leads across your team automatically, and a cold pool brings stale leads back instead of letting them die.
Follow up where your customers actually reply
In India the conversation happens on WhatsApp. Broadcast approved WhatsApp templates, branded email and DLT-ready SMS to a filtered list, see delivery counts per channel, and keep the reply attached to the lead it belongs to.
Ready today, or built around your process
The CRM is ready to use right now as part of LigiComms. When your sales process is particular — real estate site visits, admissions counselling, hospital enquiries, dealer networks — we extend it with your own stages, fields, rules and reports, or build a CRM entirely around how your team sells. This is exactly the kind of system we specialise in.
What does it include?
How do you get started?
Free demo or trial
See LigiComms working with your own use case, with no obligation.
Setup and data import
We configure the system and bring in your existing data from Excel or your current tool.
Training
Your team is trained in Hindi or English, by the people who build the product.
Go live with support
Real people answer on WhatsApp and phone after you go live.
CRM with WhatsApp & Email Broadcasting: common questions
Is the CRM ready to use or does it have to be built?
It is ready to use today as part of LigiComms. If your process needs custom stages, fields or integrations, we build those on top or create a CRM specifically for you.
Can it send WhatsApp messages in bulk?
Yes, using approved WhatsApp templates, alongside branded email and DLT-ready SMS from the same contact list.
Can we import our existing contacts?
Yes. Contacts import from spreadsheets, and for custom setups we migrate data from the tool you use now.
What does it cost?
We do not publish a price list, because the right setup depends on your size and what you need. Tell us about your requirement on a call or on WhatsApp and you get a clear, written proposal — genuine pricing with nothing hidden or added later.
In which language is support given?
Hindi first, English whenever you prefer. Demos, training and support are given by the same team that builds the software, in whichever language your staff are comfortable with.
Start with LigiComms
This is our specialty. Tell us what you need and get a clear, written proposal — support in Hindi or English.